Telecom Expense Management
Reduce Your Voice, Data, & Wireless Communication Expenses up to 35%

Telecom (voice, data, and wireless), vital to most every business, is amongst the largest of business expenses incurred today. Unchecked, telecom billings are also one of the biggest bottom-line bleeds in business today.
As reported by CFO Magazine, $8 billion annually is lost in business profits due to telecom billing errors in Fortune 500 companies alone. Telecom miscalculations, duplicate billings, incorrect contracted rates, unnecessary surcharges, unethical billing errors, unreimbursed refunds or credits, and more are part of the primary cause for this bottom-line bleed.
Businesses and organizations commonly pay telecom invoices without reviewing them for inaccurate or fraudulent billing. This is due in part to the cryptic nature of telecom invoices and the immense amount of time and expertise required to evaluate charges.
Historically, CSR’s TEM service has identified billing errors and optimization benefits in more than 85% of its telecom audit engagements. Findings and resulting savings commonly range from 10 to 40 percent of Clients annual telecom spend. And for every dollar over-charged or billed in error by telecoms, an additional 9 to 30 cents is billed in fees, surcharges, and taxes.

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