How to Benefit
from This Offering
Our experienced staff will work with you to discover and put together a solution that fits your needs.

Ph: (570) 322-0590
Em: info@csrinc.com

The operate phase of the server lifecycle involves:

• Change Management


• Systems Management


• Support Services

After a server is deployed there is an ongoing need for change and release management, which results in successive iterations of the plan, deploy, and operate lifecycle phases. Process optimization and version controls are very important. Changes are tested and approved before being deployed. Server downtime is minimized through the use of tools that support these change processes and also provide information and alerts to a Service Desk or Management Service Provider.

Change Management
Change Management refers to the operations task for updating existing servers previously deployed in the enterprise. CSR offers Compaq tools that assist administrators with local and/or remote updates to the Compaq ProLiant platform. Server administrators can use these tools to remotely maintain servers deployed in hosting facilities around the world.

Systems Management
CSR recognizes that Compaq Systems Management solutions are driven through customer demands for reducing the costs of deploying and maintaining large and complex network systems. At the same time these solutions increase the efficiency and productivity of the management operations. They also expand the capability and benefits of Compaq Intelligent Manageability by driving the management of Compaq server and client systems into the Enterprise management arena.

Compaq products are designed with manageability in mind. Compaq Management Agents monitor over 1,000 dynamic system parameters. Key subsystems are instrumented to make health, configuration, and performance data available to the agent software. The agents act upon that data by initiating alarms in the event of faults and by providing updated management information that can be integrated with market leading enterprise management suites of products.

By establishing and maintaining partnerships with the industries leading provider of Enterprise management platforms, CSR can provide its customers with more comprehensive integration solutions. In turn, this contributes to a more efficient administration and support model, and helps make the Compaq systems delivered by CSR the best-managed platforms in the enterprise.

CSR and Compaq provide a complete portfolio of services that are an integral part of Intelligent Manageability from basic telephone support to complete management operations outsourcing. CSR can help you take full advantage of Compaq Insight Manager XE and other industry leading tools with services delivered by CSR Authorized Service Technicians and Consultants.

CSR’s Competitive Advantage
Our technical personnel are trained to consult, install and maintain the technology needed to make and keep your enterprise network operating at peak performance. Our technicians and engineers hold many industry certifications, including Cisco VPN/Security Specialization, Cisco Wireless Specialization, CCDA, CCNA, CSE, MCSE, Microsoft Certified Professionals MCP, MSS, ACT, CCA, CCSP, WCSE, WCSP, A +, and have the multi-vendor expertise necessary to maintain today’s networks—including consultation, design, sales, installation, configuration, and ongoing maintenance and upgrades. CSR has been providing the corporate and academic communities with enterprise class software systems for over 14 years. Our staff is committed to providing you with the attention you deserve throughout the decision making process. CSR has earned the seal of approval from Compaq and Microsoft.

Compaq Enterprise Solution Provider/Compaq Certified Education Partner
Servers, Desktops and Notebooks
CSR is a Compaq Authorized Reseller and Service Center. CSR’s staff has completed rigorous sales, installation and maintenance training including The CSR staff also has extensive training and experience with desktop, laptop and fileserver optimization and networking.

How CSR Operates
We start with a personal interview to see where you are and where you want to go. We review your plans, challenges, and goals. We ask questions to make sure everyone is at the same level of understanding. Then we take the next step and provide you with a written summary depicting our solution in terms you can understand. Armed with wisdom and guidance to finalize plans, then and only then, you can take appropriate action.